PRIVACY POLICY
CONTACT INFORMATION
Company: CENTRUM INNOWACJI, TRANSFERU TECHNOLOGII I ROZWOJU FUNDACJA UNIWERSYTETU ŚLĄSKIEGO
Address: ul. BANKOWA nr. 12
40-007
KATOWICE
Phone: +85225221624
Email: info@cinder-vault.com
Website: cinder-vault.com
Our Commitment to Your Privacy
At CENTRUM INNOWACJI, TRANSFERU TECHNOLOGII I ROZWOJU FUNDACJA UNIWERSYTETU ŚLĄSKIEGO, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our game development services.
We are committed to transparency in our data practices and to giving you control over your personal information. This policy complies with applicable privacy laws in Hong Kong and internationally.
Effective Date: November 20, 2025
Information We Collect
Information You Provide to Us
When you interact with our website or services, you may choose to provide us with certain information, including:
• Contact details such as your name, email address, and phone number when you fill out our contact form
• Project information and game development requirements you share through inquiries
• Communication preferences and any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
• Browser type, device information, and operating system
• IP address and general location information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used to find our site
• Cookie data and similar tracking technologies (see our Cookie Policy for details)
Information from Third Parties
We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms. This helps us understand how visitors find and interact with our website.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To respond to your inquiries, provide information about our game development services, and deliver the services you request. We process contact form submissions to understand your project needs and initiate discussions about potential collaborations.
Website Improvement
To analyze how visitors use our website and improve its functionality, content, and user experience. Analytics help us understand which information is most valuable to our visitors and optimize our site accordingly.
Communication
To send you responses to your inquiries, updates about our services, and information that may be relevant to your game development needs. We only send marketing communications to those who have expressed interest in our services.
Legal Compliance
To comply with legal obligations, enforce our terms and conditions, protect our rights and property, and ensure the security of our website and services.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We work with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With Your Consent: We may share your information with other parties when you have given us explicit permission to do so.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
• Encryption of data in transit using secure HTTPS connections
• Regular security assessments and updates to our systems
• Access controls limiting who can view or process personal information
• Monitoring for suspicious activity and potential security breaches
• Secure data storage practices with reputable hosting providers
While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain reasonable protection measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected.
Contact form submissions and inquiry data are typically retained for up to three years to maintain records of potential and ongoing client relationships. Analytics data is retained according to the retention settings of our analytics providers. When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
You can request that we correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You can object to certain types of processing, including processing for direct marketing purposes.
Right to Withdraw Consent
Where we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Browse our website anonymously without providing identifying information
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and in accordance with applicable data protection laws.
International Data Transfers
Our website is operated from Hong Kong, and your information may be processed and stored in Hong Kong or other countries where our service providers operate. These countries may have data protection laws different from those in your country of residence.
When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection in accordance with applicable privacy laws.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Privacy Inquiries: info@cinder-vault.com
Phone: +85225221624
Address: ul. BANKOWA nr. 12
40-007
KATOWICE
We aim to respond to all privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate the urgency in your communication.